If you forgot your password, please request a new password by clicking here. To accept the premium service your Expert offered you, simply click the accept button. Normally you should expect an answer within 30 minutes. However, during busy times, answers might take up to 24 hours. We’ll notify you via email and SMS text messages (if you have opted in) when you have an answer.
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If you’re sending an email, be sure to include a link to your question and the personal information you want removed. JustAnswer is a public forum and questions and answers on the site are not confidential. Users of the site can remain anonymous to the public by using an anonymous username and not including their name, etc. in their questions. Premium services are additional services outside of JustAnswer’s standard question-and-answer platform. If you’d like to receive SMS text message alerts, click My Account at the top of the page. On the Edit Settings page, enter your phone number and check the box next to Phone notifications.
Using your computer, open the email you just sent yourself and save it to your photos folder.6. Once you have your photo, click here to see how to upload your photo to your question. If not, you may have to choose “Import pictures and videos.”3. After the upload is complete, click here to see how to upload your photo to your question using your computer. We cannot delete a question from the site, but we can remove personal information posted to your question. If there is personal information in your question that you would like removed, please contact our Customer Care team.
When you start to have trouble with any piece of technology, you need to ask a computer expert to get it resolved. These Experts are available at any time, day or night, from the comfort and convenience of your own home. No appointment is necessary, and your privacy and how to help an alcoholic loved one security are guaranteed.
If you are unable to login, you might be entering the wrong username or password. Your username is the email address you provided when asking your first question. If you cannot remember your password, click here to reset your password. You can review your recent questions by clicking on My Questions at the top of the page. We recommend that you do not post your follow-up by opening a new question as it is likely that a different Expert not familiar with your question will answer.
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By definition, a computer is any electronic device that stores and processes data according to the instructions provided by a variable program. While the definition seems intimidating, it’s nothing compared to the complexity of designing the devices and the programs that control them. Whether you are discussing a smart phone, a laptop or a supercomputer, the problems and solutions that they encounter are confusing and intimidating. This is when you need to ask computer experts for help. From why your ex is still texting you to how to repair a grandfather clock, Experts on JustAnswer have the answers to millions of questions.
You can even ask follow-up questions, and approve payment only when you’re completely satisfied. There are a few ways to send a photo or file to your Expert. When posting your question, there is an option to add photos and files.
I have no idea what this is. I just saw a charge from my bank for it. I need to cancel. Immediately. Reverse Health
To see if you’re signed in, look in the upper right hand corner of the page for My Account. If My Account is not there, you should see an option to Sign In. Simply sign in and go back to your question to send your Expert a reply. You probably have already created an account with us in the past. Please sign in so we can link your question to your email address.
How do I contact Britbox? I want to subscribe. I opened an account and now Britbox is telling me my password is
- Next, click “phone”; then double-click the “DCIM” folder; then double-click “Camera” to view your images.4.
- Explore the most relevant frequently asked questions for your situation.
- Select “Open device to view files using windows explorer.” Make sure your phone is unlocked to view files.3.
- You can give your rating by selecting one of the five stars located on the top right of the question page.
- First, make sure your Android phone is connected to the Internet through either Wi-Fi or your cellular network2.
First, make sure your Android phone is connected to the Internet through either Wi-Fi or your cellular network2. Open the email application or an email app of your choice3. Locate the attach button, which looks like a paper clip. Select “Images” when asked what you want to attach.5. You may be prompted to select an application in which to find Images.
- If you need help with any of the following topics, please chat with us.
- Now that you’ve accepted a Remote Support session from the Expert, review the helpful tips below to make sure you get the most out of your session.
- From why your ex is still texting you to how to repair a grandfather clock, Experts on JustAnswer have the answers to millions of questions.
- However, during busy times, answers might take up to 24 hours.
If you rated positively by mistake but were not satisfied, our customer support team can find a new Expert to assist you. If you no longer need an answer and would like to cancel your question, contact Customer Care. I posted a question and still don’t have a response. Phone support is available for order placement, payment updates, and Privacy Data Rights requests.
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Once you receive the new password, you can sign in here to ask your question. Now that you’ve accepted a phone call, review the helpful tips below to make sure you get the most out of your call. Now that you’ve accepted a Remote Support session from the Expert, review the helpful tips below to make sure you get the most out of your session.
Use email to send photo from phone to your computer (recommended)
Make sure you select Save Phone Number and Save Phone Settings to save your settings. After following these steps, you will receive a text message when an Expert has responded to your question. He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Just let me say that this encounter has been entirely professional and most helpful.
I liked that I could ask additional questions and get answered in a very short turn around. You can give your rating by selecting one of the five stars located on the top right of the question page. Giving a positive rating compensates the Expert for their time with you. Your Expert will not be paid until you rate the answer. Most questions are answered within 30 minutes as the Expert may need to clarify or gather details from you. Some questions may take as long as 24 hours during busy times.
If you are not satisfied with your answer, ask the Expert for clarification so that they may improve their response. If you would prefer a different Expert to answer your question, please email us and we’ll find you another Expert. The easiest way to check if your question has been answered is on the My Questions page. You can request a new Expert at no additional cost. You can find the link to request a new Expert at the bottom of your question and another Expert will respond shortly. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.
Fast help with your computer questions
JustAnswer is not free, however it is still a fraction of the cost of professional service fees. If you need instructions for a different kind of phone, or if you have other questions, send us an email by clicking here. If you do not see My Questions in the top right corner of the page you are not signed into your account.